Frequently Asked Questions
Everything you need to know about your Zee.Dog gear and orders.
How do I determine the correct size for my dog?
Each product page features a detailed size guide. We recommend measuring your dog's neck and girth circumference with a soft tape measure to ensure a comfortable and secure fit.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor its progress.
Are Zee.Dog products durable for heavy chewers?
Our products are designed with high-quality materials like soft-touch polyester and natural rubber. While built for durability, no toy or accessory is indestructible; we recommend supervising your pet during use.
Do you ship internationally?
Yes, Zee.Dog is a global brand. We ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.